Education is at the heart of the ABCD program. Training for both the oral health community and the target population provides the foundation for long term changes in the oral health of the community. The ABCD Program is designed to begin seeing children as soon as the first teeth emerge, usually around eight months of age. The American Academy of Pediatric Dentistry recently adopted the standard for children to be seen by a dentist at age one. Recognition of the need for early pediatric dental care is new for many dentists and parents; the ABCD Program provides education and training for both.

Dentists receive continuing education in early pediatric dental techniques and are certified by University of Washington Pediatric Dentistry staff. This qualifies them to receive enhanced reimbursement for selected Medicaid preventive dental service codes. Dental front office staff receives training in communication and culturally appropriate follow up with the client families.

Enrolled families are coached in the need for early and preventive dental care, and in appropriate behavior at the dental office (including the need to keep appointments). The resulting no-show rate is significantly lower than in normal practices.

Participating private practices are matched with enrolled clients (including existing clients) at a caseload level determined by the practices.

This education and support encourages dentists in private practice to increase their commitment to expanding dental access in the community. The emphasis on non-traumatic techniques and oral health education encourages families to seek and realize the importance of regular dental care. As a result, there can be a significant increase in both access rates and community oral health.

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